Terms and Conditions

Welcome to Mayurex!

These terms and conditions outline the rules and regulations for the use of Mayurex's Website, located at Mayurex.bydispatch.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Mayurex if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Nepal. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Mayurex, you agreed to use cookies in agreement with Mayurex's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.

License

Unless otherwise stated, Mayurex and/or its licensors own the intellectual property rights for all material on Mayurex. All intellectual property rights are reserved. You may access this from Mayurex for your personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from Mayurex
• Sell, rent, or sub-license material from Mayurex
• Reproduce, duplicate or copy material from Mayurex
• Redistribute content from Mayurex

This Agreement shall begin on the date hereof.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law, and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Mayurex, and (d) the link is in the context of general resource information.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Mayurex. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Mayurex's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Prices, costs and rates

• The orders are executed at the time by Mayurex with delivery prices and general terms in force when the booking is confirmed unless the parties expressly agreed otherwise in writing. All prices include warehousing, shipping, transportation, or other charges which relate to the order and/or contract are payable. Prices for additional services or surcharges quoted on the website by Mayurex are indicative prices and cannot be legally binding.
• The Customer shall at all times, be liable to Mayurex for all costs incurred, such as improperly calculated rates, measuring and weighing differences, and other legitimate expenses charged by the carrier.
• All prices, charges, financial obligation, amount, and/or value are expressed in Nepalese Rupees (NRs).

Billing and Payment

• All invoices will be settled within 7 days from the date of issue unless another period is agreed or another billing period is specified.
• Any discounts, bonuses, fees, etc. are payable only if the customer has fulfilled its obligations to Mayurex.
• If payment terms are not met, the other party is legally in default. Without requiring further notice all outstanding debts to Mayurex are immediately due and payable.
• If payment is not forthcoming or the customer is not creditworthy, then Mayurex can suspend the order. Mayurex is then entitled to temporarily suspend the customer’s account until the obligations are fulfilled by the customer.
• Billing disputes must be raised with 5 business days of receipt. Disputes must be in writing (electronic).
• The data entered by the customer into the website will be used to calculate the charge for the shipment.
• Mayurex will provide invoices if asked, in a PDF file and send them to the customer electronically. If also requested, a paper invoice can be sent. There is an administration fee for this service.

Sender, recipient, shipment, and transport

• The Sender and /or receiver are responsible for the accuracy and completeness of the data entered in our website " Mayurex.bydispatch.com" and should ensure that all shipments have the correct contact information provided.
• In no event shall Mayurex be required to examine whether the information addressed by the client or sender to them is correct and/or complete.
• The Sender must pack and label the consignment in a way that the packaging must be able to withstand the usual treatment and the usual transport methods.
• The Sender is required to ensure that the shipment is ready at the agreed place and time and available for collection by the Carrier. Failure to do so may incur charges. Without any notice being required, the Sender is required to meet the costs of the failed collection, with a minimum of 50% of the carrier charges per shipment.
• Mayurex and/or the Carrier is not obliged, but entitled to open all consignments and parcels to investigate and confirm the contents are as described by the sender and that statements made are correct and complete The Sender accepts that the Courier and/or the Carrier can perform security checks.
• Dimensions, weight, volume, and value of the consignment should be off-limit as stated on the website, and failing to do so will make the customer liable for extra charges.
• Mayurex will not accept any shipment for transportation, storage, or processing if the contents are prohibited by any law or regulation of the country of origin, destination, or transit of any country or by the Carrier as such is excluded.
• Consignments must not contain goods forbidden according to national and international laws. Goods that are dangerous to humans and animals and goods based on their properties or the way they are packed are a hazard to other goods that are transported in the same transportation, are strictly not allowed. Other things that are not allowed are precious stones, precious metals, jewelry, cash, checks, savings books, bank cards, credit cards, tickets, securities such as stocks, bonds, certificates of shares, options, deeds, bonds, permits, etc., passports, stamps, unique -, art, antiques, personal items, perishable or frozen food, alcohol (excluding alcoholic beverages), tobacco and tobacco products, drugs (the illegal drugs), drugs, pornographic material or illegal publications, live or dead animals, animal organs and parts such as fur, ivory, etc., plants, seeds, brown and white goods, firearms and other weaponry, fireworks, explosives, fire extinguishers, and other pressurized products, paints and other hazardous or flammable materials and/or liquids.

Mayurex is only liable to carry goods and products that are legally allowed to be transferred and not liable for any legal actions caused due to the inclusion of the consignments.

• Mayurex will not accept shipment of Dangerous Goods unless separately agreed in writing. In all cases of transportation of Dangerous Goods, Mayurex will not liable for any damages resulting from delay or other damages.
• Perishable and temperature-sensitive shipments and/or goods are moved, provided that the sender accepts shipments, are at their own risk. Mayurex and/or the Carrier provide no special treatment for such shipments unless separately agreed in writing.
• The Sender accepts that the consignments are held in secure premises and are prepared, packaged, stored, and transported by trustworthy individuals and that these items be protected from interference by unauthorized persons before the acceptance by Mayurex and/or the Carrier.
• All delivery and/or transit times provided by Mayurex are not binding and therefore involve no final deadline. Exceeding this time (transit time) does not constitute a failure for Mayurex and the sender is not entitled to any compensation. Mayurex times as displayed on the website are Estimated Times
• Mayurex and/or the Carrier can alter the method of transport and the route used at its discretion. Mayurex and /or the carrier shall be entitled to temporarily store consignments if this is deemed necessary and desirable.
• Mayurex and/or the Carrier are authorized to deliver the shipment to the Recipient at the address nominated by the Customer or agent, and Mayurex and/or the Carrier will deem the Consignment to have been delivered when proof of delivery, or signed waybill delivery sheet have been signed. This delivery confirmation can also be obtained electronically.
• Mayurex and/or the Carrier may deliver a shipment to the recipient or any other person with authority to receive the shipment on behalf of the recipient. This may be someone at the same address as the recipient or a neighbor. If a shipment is not received, Mayurex is entitled to the shipment cost.
• Mayurex and/or the Carriers can deliver multiple consignments in separate parts. If the shipments are delivered in parts, each part can be billed separately.
• The Recipient may return received shipments only if expressly authorized by Mayurex. The cost of returning the goods will then be borne by the Customer unless otherwise agreed upon between the parties.

Complaints and Liability

• The receiver should verify if they receive the correct package upon delivery and should let Mayurex know in case of the wrong package.
• Mayurex is not liable for faulty products or goods provided by the customers to the receiver. In case of faulty products or goods, the receiver should deal with the sender for complaints, not with Mayurex.
• Mayurex shall not be liable if the loss, damage, or delay is caused by:

1. debt or an order of the sender or recipient;
2. a defect in the order;
3. conditions that the Carrier could not avoid and whose consequences it could not have prevented.

Cancellation and termination

• Customer dissolution can be informed by registered written notice, subject to the rights of Mayurex, if

1. the business of the customer is wholly or partially transferred, suspended, insolvent, or is liquidated;
2. the customer is bankrupt or suspension of payments has become, under administration or guardianship, or an application on bankruptcy has been filed;
3. assets of the customer have been seized.

Refund Policy

• If you want us to return the courier consignment to you due to change of mind, excess weight, or any other reason you are liable for courier collection and courier delivery charges. 
• A full refund or no charge will be issued for Mayurex orders that are canceled before collection or before Mayurex accepts your order.
• Mayurex is not liable for any misconduct of the product that is sold or traded by our clients.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.